Privacy Policy

Last updated: January 1, 2026

1. Data Controller

The data controller is Cervenka Consulting s.r.o., with registered office in Prague, Czech Republic. Contact: sales@cervenka.cz.

2. Personal Data Collected

We collect the following personal data: name, email address, phone number, company name, billing address, VAT ID (if applicable), and payment transaction data. This data is collected during account registration, order placement, and licence management.

3. Purpose of Processing

Your personal data is processed for the purpose of order fulfilment, licence management, invoicing, providing technical support, and communicating important information about your licences and software updates.

4. Legal Basis

Processing is based on: (a) performance of a contract — for order and licence management; (b) legal obligation — for invoicing and tax compliance; (c) legitimate interest — for fraud prevention and improving our services.

5. Data Retention

Personal data related to orders and invoices is retained for 10 years in accordance with Czech accounting and tax legislation. Account data is retained for the duration of your active account and deleted within 30 days of account closure upon request.

6. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at sales@cervenka.cz. You also have the right to lodge a complaint with the Czech Data Protection Office (UOOU).

7. Cookies

Our website uses only essential cookies required for the functioning of the e-shop (session management, language preferences). We do not use analytical or marketing cookies.

8. Contact

For any questions regarding the processing of your personal data, please contact us at sales@cervenka.cz or +420 220 610 018.